Vr7 Terms & Conditions – Malaysia Digital Entertainment Platform Rules

These Terms & Conditions ("Terms") govern your use of the vr7 digital entertainment platform, accessible via vr7.run and all associated subdomains or applications ("Platform"). These Terms take effect from 1 June 2026 and supersede all previously published versions.

VR7 is a digital entertainment platform offering a wide range of games including slots, live casino, baccarat, table games, e-sports, and progressive jackpots to eligible users in Malaysia. Use of the Platform is subject to full compliance with these Terms as well as all other policies and guidelines published by VR7 from time to time.

To register for and use VR7's services, you must meet all of the following eligibility requirements at all times:

• Age: You must be at least 18 years at the time of registration. VR7 does not accept underage members and reserves the right to request proof of birth or identity at any time.
• Nationality/Residency: VR7 services are available exclusively to users residing in Malaysia. You are responsible for ensuring that your use of this platform complies with the local laws applicable at your location.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or are subject to a legal management order are not eligible to use VR7's services.
• Non-VR7 Staff: Employees, contractors, agents, or immediate family members of any vr7 staff are not eligible to register as regular members and may not participate in any bonus or promotional programs.

VR7 reserves the right to decline a registration application or close an existing account if the eligibility requirements above are not met, or are no longer met, at any point in time.

To use VR7's paid services, you will need to register a valid account. The registration and account management process is subject to the following rules:

• One Account Per Person: Each individual is permitted to hold only one vr7 account. Registering multiple accounts — whether under the same name, phone number, IP address, or payment method — is strictly prohibited and may result in the closure of all associated accounts.
• Accurate Information: You must provide truthful, accurate, and complete information during registration, including your full name, an active Malaysian mobile number, and a valid email address. Providing false information is a serious breach of these terms.
• Password Confidentiality: You are solely responsible for keeping your username and password confidential. VR7 will not be held liable for any losses resulting from unauthorised access caused by your own negligence.
• Identity Verification (KYC): VR7 reserves the right to request identity verification documents at any time – particularly before processing withdrawals exceeding RM 5,000. Documents that may be requested include a copy of your MyKad, bank statement, or a recent utility bill.

All financial transactions on VR7 are conducted in Malaysian Ringgit (RM). The following deposit methods are accepted:

VR7 does not accept third-party deposits — all funds must come from an account or e-wallet registered in your own name. Deposits identified as originating from a third party will be returned and may result in an account investigation.

VR7 reserves the right to set daily, weekly, or monthly deposit limits based on an account's risk profile or at a member's request as a responsible gaming measure. Members may apply to adjust these limits through their account settings or by contacting customer support.

VR7 aims to process all withdrawal requests promptly and efficiently. The following terms govern the withdrawal of winnings:

• Minimum Limit: The minimum withdrawal amount is RM 50 each transaction.
• Withdrawal Methods: Withdrawals must be made using the same method as your last deposit, or to an account/e-wallet registered in your name. VR7 does not process withdrawals to third-party accounts.
• Processing Time: For fully verified accounts, withdrawals are typically processed within 5 minutes for e-wallets (Touch 'n Go, GrabPay, DuitNow) and 1–24 hours for bank transfers (FPX).
• Large Withdrawals: Withdrawals exceeding RM 5,000 may require additional verification, including a KYC review, before processing. This is a security measure to protect you and ensure your winnings reach the right hands.
• Wagering Requirements: Before any withdrawal is approved, all active bonus wagering requirements must be fully met. Account balances comprising bonus funds that have not yet satisfied the wagering requirements cannot be withdrawn until those requirements are fulfilled.
• Daily Withdrawal Limit: The default daily withdrawal limit is RM 20,000. VIP members have higher limits depending on their tier. For more information, contact your VIP account manager or vr7 customer support.

Vr7 offers a variety of bonuses and promotions to members from time to time. All bonus offers are subject to the specific terms and conditions stated alongside each offer, as well as the following general rules:

• Wagering Requirements: Each bonus carries a wagering requirement that must be fulfilled before winnings from bonus funds can be withdrawn. The wagering requirement for the RM 888 welcome bonus is 20x the bonus amount within 30 days from the date of crediting.
• One Active Bonus: Only one bonus can be active at a time. If you make a new deposit while a bonus is currently active, the new deposit will be added to your existing bonus balance in sequence.
• Game Contribution: Not all games contribute equally to wagering requirements. Generally, slots contribute 100%, table games (baccarat, blackjack, roulette) contribute 10%–20%, and e-sports contribute 5%–10%. A full contribution list is available in the Promotions section of the VR7 platform.
• Prohibition of Misuse: VR7 uses advanced detection systems to identify bonus abuse. Activities such as hedge betting, using multiple accounts to claim bonuses, or employing betting strategies designed to minimise risk while meeting wagering requirements are strictly prohibited and may result in bonus cancellation and account closure.
• Validity Period: All bonuses have a validity period stated alongside the offer. Any unused bonuses or unmet wagering requirements within the specified period will expire automatically with no compensation.

VR7 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. VR7's decisions regarding bonus eligibility and dispute resolution are final.

The use of all games on the VR7 platform is subject to the following rules, in addition to the specific rules for each game as stated within the game interface:

• Game Results: All game results are final and cannot be disputed unless there is clear evidence of a technical failure that affected the outcome. In the event of a technical failure, vr7 reserves the right to void the relevant round or hand and refund the wagered amount to the member's account.
• Connection Disruptions: If your internet connection is lost during a game, the game will continue in accordance with the active game rules. VR7 is not liable for any losses resulting from connectivity issues on your end.
• Game Errors: In the event of a software error or malfunction, vr7 reserves the right to void all affected bets. Winnings resulting from a software error or bug are invalid and will not be paid out.
• Minimum and Maximum Bets: Each game has a minimum and maximum bet limit displayed within the game interface. These limits may vary depending on the table type or your VIP tier.

For live casino games including baccarat, blackjack, and roulette, the dealer's decision is final once the cards/ball have been declared. Any disputes regarding live game results must be raised with customer support within 24 hours of the round's conclusion.

The following activities are strictly prohibited on the VR7 platform and may result in immediate account closure, forfeiture of balances and potential legal action:

• Identity Fraud: Registering using another person's identity, providing false information, or falsifying identity verification documents.
• Multiple Accounts: Registering or using more than one VR7 account, including accounts registered under the names of family members residing at the same address, for the purpose of claiming bonuses multiple times.
• Use of Bots or Automated Software: Using any software, scripts, bots, or automated tools to play games, place bets, or access the vr7 platform in an automated manner.
• Collusion: Colluding with other players to manipulate game outcomes, particularly in poker or table games where player interaction can influence results.
• Money Laundering: Using the VR7 platform for money laundering or any financial activity that violates Malaysian law.
• Exploitation of Technical Errors: Intentionally exploiting bugs, pricing errors, or technical vulnerabilities in any VR7 game or system to gain an unfair advantage.
• Threats or Harassment: Threatening, harassing, or abusing any VR7 staff or fellow members through any communication channel.

A vr7 account may be terminated or suspended for a number of reasons:

• At Member's Request: You may close your vr7 account at any time by contacting customer support. Prior to closure, all active wagering requirements must be completed and any pending withdrawals will be processed under the standard terms.
• Against VR7's Actions: vr7 reserves the right to suspend or close any member's account without prior notice if there is a breach of terms, suspicious activity, or for legal and regulatory compliance reasons. In cases of suspension pending investigation, the account balance will be returned if no violation is proven.
• Self-Exclusion: Members who request self-exclusion as a responsible gaming measure may apply to have their account suspended for a set period (30 days, 90 days, 180 days or permanently). During the exclusion period, account access is fully restricted and no bonuses will be offered.

VR7 cares about the well-being of every member and is committed to responsible gaming. The VR7 platform provides a range of tools to help you stay in control:

• Deposit Limit: Set daily, weekly or monthly deposit limits through your account settings to keep your spending in check.
• Loss Limits: Set a maximum loss limit for a given period – once the limit is reached, the system will block further deposits and bets.
• Session Limit: Set a time limit for your daily gaming sessions. The system will send a warning and automatically log you out once the limit is reached.
• Play Break: Take a break from the platform for 24 hours, 7 days, or 30 days without permanently closing your account.
• Self-Exclusion: For more serious cases, apply for self-exclusion for an extended period or permanently.

If you or someone you know is experiencing gambling-related issues, please contact VR7 customer support for guidance or a referral to a problem gambling support organisation in Malaysia. Gaming should be a form of entertainment, not a burden.

VR7's collection, use and protection of your personal information is governed by our separate Privacy Policy, which forms an integral part of these Terms. By agreeing to these Terms, you also agree to VR7's Privacy Policy.

In summary, VR7 collects the personal information necessary to provide its services, process transactions, verify identities and meet legal compliance requirements. Your information will not be sold or shared with third parties for marketing purposes without your consent. All data is protected by 256-bit SSL encryption.

For more information on how we handle your personal data, please read VR7 Privacy Policy in full.

To the extent permitted by applicable Malaysian law, vr7 is not liable for:

• Any financial losses incurred as a result of betting or gaming outcomes, whether due to playing strategy, luck or any other factor outside VR7's control.
• Service disruptions caused by factors beyond vr7's control, including internet outages, power failures, natural disasters, or actions by authorities.
• Unauthorized access to your account resulting from your own failure to safeguard your login credentials.
• Any indirect, consequential, or special losses arising from the use of the vr7 platform.

VR7's maximum liability to any member for any claim is limited to the total amount deposited by that member in the 30 days preceding the claim, or RM 1,000, whichever is lower, unless otherwise required by law.

VR7 reserves the right to amend, update or replace these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on the VR7 platform.

VR7 will endeavour to notify members of material changes via in-platform notices or email to the registered address. However, it remains your responsibility to review the Terms periodically. The "Last Updated" date at the top of this page reflects when the current version came into effect.

Your continued use of the vr7 platform after any amendments are published constitutes your acceptance of the revised terms. If you do not agree with the changes, please stop using the platform and contact support to close your account.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the vr7 platform, please reach out to our team through the following channels:

• Live Chat: Available 24/7 directly within the VR7 platform – average response time under 2 minutes.
• Email: support@vr7.run – response within 24 hours on business days.
• Telegram: Contact a VR7 support agent via our official Telegram channel for a faster response.

For a formal complaint, please submit your complaint in writing via email, including your account number, the date of the incident and a detailed description of the issue. All formally submitted complaints will be responded to within 5 business days.